Delivery information

We deliver to all areas across Egypt

The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery options:

Home Delivery - Delivery cost is EGP 99, or free delivery on orders over EGP 399. Please note orders will be delivered within 1-5 days.
Same day delivery - Order before 10AM and receive same day delivery. Delivery charge is EGP 250.
o   Please note that some areas are not eligible for same day delivery.
o   All eligible areas will be presented at checkout.
o   Same day delivery is currently unavailable on the Mothercare app.
o   Same day delivery is unavailable on Friday

Click & Collect

Order your product online and pick it up in store.

Safety Measures

We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home Delivery

Standard delivery is available within:

Metropolitan:

Cairo and Giza

Alexandria:

Alexandria

Suiz Canal:

Port Said
Ismailia
Suez

Delta:

Qaliyobiya
Minoufiya
Sharqiya
Gharbiya
Daqahliya
Behaira
Damietta
Kafr-e-Sheikh

Central Egypt:

Fayoum
Beni Suef
Miniya
Assiut
Sohag

Upper Egypt:

Qena
Luxor
Aswan

Touristique:

Red Sea
South Sinai
North Coast
Matrouh

Remote Areas:

New Valley
North Sinai
Abu Simbel
Marsa Alam
Salloum
Halayeb
Shlateen

Payment Options

Cash On Delivery

The cash on delivery option is limited to a maximum of EGP 17,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 17,000.

Click & collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 02-24803822.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 10 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.